There was a charge on my card or account, but I did not receive my ticket. What do I do? November 17, 2022 20:27 Updated Check with your bank if there was a charge and send us the proof of payment through the e-mail: sac@bondinho.com.br Related articles Lost and found Having trouble shopping on our site? How do I cancel my tickets? What are the forms of payment? All tickets came out with the same name, is there a problem?